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All orders will be shipped in 1-3 business days once payment has cleared.
We ship through (USPS) and UPS.
Buyers are responsible for the correct buyers information, i.e. mailing address.
You will be notified once you item has been shipped.
International orders are updated to reflect USPS.com US Custom’s Form Number to let you know the date your item has been shipped and when it leaves the US.
International buyers are responsible for any taxes, tariffs, VAT or any other fees charged by their respective Countries. Fees are not included in the shipping stated shipping and handling fees (where (applicable).
ATTENTION
PLEASE READ THIS IMPORTANT NOTICE ABOUT OUR RETURN POLIOCY
Dear Value Customer:
Our goal at Your Safety Company is your 100% satisfaction. We believe in good, old fashioned service, regardless of the size of your purchase.
I respectfully ask only that you be fair with us when returning products. That means you need to return products to us complete and in new resalable condition.
Our ability to bring you quality products at low prices depends on fair and honest dealings. Incomplete or used returns have increased our cost, and I regret that returns will only be processed if the instructions on this page are followed.
I thank you for your honesty and the chance to serve you.
Randy Myers
Owner
Your Safety Company
1. CALL US… (800) 548-3920 All product returns require a Return Merchandise Authorization (RMA) number.
Products that are NOT ELIGIBLE for return will be sent back to you at your cost if received by us.
For example:
• Any product not purchased from Your Safety Company
• Any product that is returned without all original packaging and accessories, including the box it came in and all other items originally included with the product.
• Any product that exhibits physical damage.
***** No returns will be accepted or processed unless accommodated by a valid RMA number *****
2. MARK THE BOX …
Write your RMA number on the shipping box.
********** Please do not write on actual product or product box **********
3. PACK IT …
PLEASE INCLUDE THE ORIGINAL INVOICE OR PACKING SLIP. All other original packaging and documentation must be included. THE PRODUCT MUST BE IN NEW, UNUSED CONDITION. Packages returned incomplete or damaged will not be accepted. We reserve the right to refuse or charge a 20% restocking fee for any return.
4. SEND IT!
All returned merchandise must be sent to us pre-paid (no COD’s). we will not accept anything sent to us otherwise. Send returns to:
Your Safety Company
111 Quarry Road
Chambersburg PA, 17202
5. CALL TAG
When a call Tag (pre-paid shipping label) is issued, the Call Tag is only valid for 15 days.
BE AWARE, any product returned to Your Safety Company MUST BE new, unused, complete, marked with a valid RMA number, and less than 30 days after the original invoice date. Anything else WILL NOT BE ACCEPTED and WILL BE SHIPPED BACK TO YOU.
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